ISPIRE (Aspire North America, LLC) will happily accept returns within 5 days from customers who purchased directly from us. Items eligible for a refund must be unused, in original packaging, and in resellable condition.Items that have been opened, tampered with and not in the original packaging are not eligible for refund. After the return is received and inspected, kindly allow 3-5 business days for funds to be refunded to the card used for purchase. ISPIRE (Aspire North America, LLC) does not refund costs associated with return shipping.
PACKAGING AND SHIPPING
Product must be returned in its original packaging and original delivery box. Ispire assumes NO responsibility for the return shipping costs and assumes no responsibility for a refund in the event a return package is lost, stolen or misplaced; nor does Ispire assume any responsibility for damage to the returned shipped product in the event a refund is denied and then re-shipped to the customer.
All refunds are subject to a satisfactory review and inspection by ISPIRE as to whether the product is returnable, damaged or defective, and in full compliance with these terms and conditions.
DENIAL OF RETURN
Should ISPIRE not accept the return, it will provide notice of its decision and the reason(s) via email. Product in question will be returned to the customer at the customer’s expense for shipping. The customer retains the right to request that ISPIRE dispose of the product.
RETURN POLICY FOR NON-WARRANTY CLAIMS
All returns require pre-approval from Ispire via photo submission.
All returns are subject to the Ispire return policy. Custom, non-stock, or special order items are not eligible for return.
Returned items must be unused and in their original packaging.
Return shipping is the responsibility of the customer . Collect shipments will not be accepted.
Items should be packaged in a safe and secure manner.
All returns are subject to inspection by Ispire at the time of receipt. Any items determined to have been damaged in transit to Ispire will be returned to the sender at their expense and will remain their property.